Privacy Policy
Effective Date: Feb 27, 2026
This Privacy Policy explains how Jon Guerra LLC ("we," "us," or "our") collects, uses, and protects personal information obtained through our ticketing platforms and related online services.
1. Information We Collect
When you purchase tickets or register for events through our ticketing partners, we may receive limited personal information, including:
Name
Email address
Phone number (if provided through ticketing platforms)
City, state, or country
Purchase or attendance history related to our concerts or events
We do not intentionally collect sensitive personal information (such as payment card numbers), which is handled directly by our ticketing providers.
2. How We Use Your Information
We use the information we receive solely for purposes related to our music and live events, including:
Notifying you about upcoming concerts, tours, or events
Sharing event-related updates (such as schedule changes or venue details)
Communicating via email, and potentially SMS/text messages in the future, about concerts or events
Understanding audience interest to help plan future performances
We do not use your information for unrelated marketing purposes.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only:
With trusted service providers, including our ticketing platform Universe.com, and email or communications providers, solely to support event-related communications
When required by law or to protect our legal rights
All third parties are expected to handle your information in accordance with applicable privacy laws.
4. Data Retention
We retain personal information only for as long as reasonably necessary to support concert-related communication and engagement, or as required by law.
5. Your Choices
You may:
Opt out of promotional emails at any time using the unsubscribe link provided
Request access to, correction of, or deletion of your personal information by contacting us
6. Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure.
7. Children’s Privacy
Our concerts and communications are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact:
Jon Guerra LLC
Email: info@jonguerramusic.com